New HFTRA Website Explains Current Crisis

A new website launched by the Hounslow Federation of Tenants' and Residents' Associations (HFTRA) gives an essential insight into the crisis in its current relationship with the London Borough of Hounslow, which has led to its funding being withdrawn and a refusal by the Council's Lead Member to meet to discuss the implications for the borough's 16,000 local authority tenancies and 8,000 leaseholds and for community involvement in Hounslow.

I will have more to say on this important issue very soon, but in the meantime please do visit the new site at www.hftra2013.org.

HFTRA's Response to Hounslow Council's £12,000+ Propaganda Mailout

As I explained in my previous article Hounslow Labour's All-Out Assault on Community the London Borough of Hounslow has withheld funding from the Hounslow Federation of Tenants' and Residents' Associations (HFTRA), effectively preventing it from operating.

In the meantime the Lead Member for Housing and Lots of Other Things spared no (public) expense in circulating his version of events to the borough's 24,000 tenants and leaseholders by means of an unnecessarily expensive postal mailout.

Obviously without the benefit of funding HFTRA does not have the means to respond in kind. However I have reproduced below its reply to the Lead Member's allegations, send to elected members and various news media:



Dear Councillor,

Subject: Hounslow Federation of Tenants’ and Residents’ Association Partnership with London Borough of Hounslow Council

We are writing to you all to appraise you of our serious concerns at decisions that have been made by LBH to withhold grant aid and service support to HFTRA. The rationale and grounds for such decision we are not party too. We are aware of our need to both revisit and develop policies for HFTRA and we are dealing with such matters with the assistance of NFTRA, Community Matters, Council for Voluntary Action, external community development and legal advisers offering pro bono services.

In order to move forward we seek your support to maintain the” status quo” of our organisation in continued grant aid and service support partnership with LBH. This will ensure stability of your primary networking community sector organisation whilst meaningful discussions between LBH and HFTRA take place.

1. HFTRA has had discussions with Cllr Curran in regards to his concerns with our weakness in Financial Management recording. At no time has the London Borough of Hounslow expressed concern of any impropriety. We have agreed the need to have a clear Financial Management Policy and to move from traditional and outmoded Book-keeping to computer programmes appropriate and simple to operate, designed for small lay managed organisations. We looked at the Sage package, but we considered the less onerous package of “Quickbooks” to be best suited.

2. We seek to appraise you of what we understand are issues that it is suggested are included in a decision to withhold grant aid and services. There has never been an opportunity to jointly look at, and address such issues. It seems that LBH require us to become a registered charity particularly so that we are in a better position to bring in grant aid from grant giving charity trusts.

2.1 We were told that a grant would be dependent on our becoming a registered charity.

2.2 We are, as many thousands of local groups, a “voluntary not for profit organisation” but are open to consideration of becoming a charity. However HFTRA is concerned that this could lead to a permanent withdrawal of grant funding by LBH in the future.

2.3 We do consider it to be both wrong and misguided for a local authority to force any organisation to become a registered charity, such major change in structure, management and status bringing with it many onerous duties on lay volunteer trustee managers in the community.

2.4 HFTRA would seek specialist advice from professionals who are knowledgeable on the advantages and disadvantages of becoming a registered charity. They would be very aware of the Charities Act of the 1990’s and the Charities Act 2006. They would know that the simplicity requirements of becoming a registered charity have radically changed.

2.5 As to increasing our ability to bringing in grants because of charity status, everyone needs to be mindful of the financial impact on all sectors of our economy in the devastating Banking and Financial Services led recession. In reports from the Charity Commission the following analysis identifies a general lack of understanding of the impact on charities and charity trust grants:

2.5.1 There has been a major downturn in the annual £2billion in grant trust made by some 7,500 Grant Making Charity Trusts in England and Wales.

2.5.2 Charity Commission surveys show that 59% of charities report having been affected by serious drops in income from absence and growing competition for Charity Trust Grant aid.

2.5.3 It is evidenced that small Community sector lay volunteer managed Charities most often do not have either the resources or skills of the highly sophisticated and complex requirements in applying for grant aid. Grants available are now most often small and certainly not available for core expenditure requirements.

2.5.4 There are grants available to “not for profit organisations” and HFTRA seek the assistance in continued identification of such resources and training support in progressing such applications.

3. It seems that the fact HFTRA is not a registered charity is not in line with a requirement that any grant aid would be contingent on HFTRA becoming a charity. We know nothing of such a LBH policy.

4. It seems to be suggested that as an organisation we have no right to allow other organisations to use the Alf Chandler Centre. Surely, as a community development networking organisation, support to other local primarily voluntary managed community sector is our duty and entirely supportive of respective government policies and LBH Council. We have often been congratulated by LBH for our work.

5. It seems to be suggested that we are in breach of LBH requirements for use of the premises. We would argue that at best we have a common law unwritten Occupation License thus we do not understand how we can be in breach of an unwritten article nor do we understand why after all of our years of service provision as a networking organisation this matter should be raised in this way.

6. It seems to be suggested that our constitution makes no provision for the management of community premises. We are advised that whilst the constitution currently does not have a written objective on Community Premises Management, silence on the matter does not inhibit us legally nor constitutionally from managing community premises.

7. Whilst HFTRA has no formal lease on The Alf Chandler Centre nor a written “Occupation License” nor a written “Community premises Management Agreement” HFTRA management are concerned that this organisation has recently been treated as if invisible and certainly with disrespect. We were not informed or consulted with in regard to the visit to the site from LBH surveyors, you must understand that this has caused some concern, being left outside agendas for the possible re-development of the premises.

HFTRA is aware of the need to return to and develop its “Mission Statement”, Governing Instrument, Policies, management and Training. What we do not understand is why LBH has stepped outside a consultative and partnership approach and decided to remove grant aid and service support to what has been a good partner and previously well respected for its work.

We are sorry for the length of this communication but felt it essential to draw many issues directly to the attention of our Councillors. HFTRA is a strategic “cog” in community development and networking with community sector organisations rather than individual members of the public, the latter being the responsibility of all respective organisations we serve in the network.

We ask all Councillors to consider the matters we have drawn to your attention individually. Whilst HFTRA attempt to achieve wider financial support in advancement of “sustainability”, the removal of the core grant by LBH will herald the demise of the organisation and its services. We ask you to support our request for the “status Quo” in LBH Grant Aid and support services, and a return to a consultative process between partners.

Yours sincerely,

David Cox

HFTRA Chair

Does it Matter Whose Idea it Was?

The recent news that the highly successful Rainbow Project had been nominated for a national award in recognition of its partnership work between the local authority and tenants across the borough was truly fantastic.

The Community Impact Award, made by the National Housing Federation, recognises work undertaken in neighbourhoods by active residents. As I write there is no news as to whether the Project won the award last night in the face of some stiff competition from other projects in other boroughs.

Under the circumstances it may appear churlish for me or anybody else to be concerned about wherein lies the "credit" for the Rainbow Project initiative. On a local community internet forum myself and one or two others have been jokingly anticipating the announcement by the present administration at the London Borough of Hounslow, probably through Ruth Cadbury's blog (to which I have referred rather too much recently already), that this was an initiative devised and managed by the Hounslow Labour Party and by her in particular. This would follow a long-established pattern of behaviour, seen most recently in an attempt to steal the plaudits for the success of the resident-led campaign for funding for the repair of the roof at the St. John's Community Centre in Isleworth (which Labour had originally opposed!).

No such claim has yet appeared on the blog - presumably she, like me, has been awaiting the final outcome of the award, and in the event this article may indeed pre-empt such a move.

The Rainbow Project was, as most people who take an interest in these things are aware, first mooted in 2008 under the previous council administration and formally launched following the HRA (Housing Revenue Account) Budget meeting of 2009. This of course happened on the watch of an ICG Lead Member for Housing (myself as it happens), against a certain amount of protest from some individual Labour councillors who felt we were committing too much of residents' money to causes identified by residents. There was an attempt by them to amend the motion introducing the Project so as to bring the management of funding bids under their own control via the Hounslow Homes Board, over which despite being in opposition they still wielded a disproportionate amount of influence. This attempt to subvert the spirit of the Project was thwarted by a majority on Borough Council.

A clue to the importance of correctly identifying the source of this initiative lies in the terms attached to the award, notably that its purpose is to "recognise the vast range of work being done in neighbourhoods by active residents".

In other words it is the success of the community itself, not the political stewardship of the Rainbow Project, which is being considered for recognition.

Any attempt at "ownership" by a political party or administration would be in direct contravention of the whole spirit of the award, and indeed of the Rainbow Project itself.

The Rainbow Project was inspired by tenants themselves, whose idea it was from the outset. We as a Community Group serving as part of a coalition administration merely put the meat onto the bones of the idea and presented it - first to Hounslow Homes and then to Borough Council - on the community's behalf.

Let us hope that this important fact, as well as the Project itself, can for once at last be recognised.

Hounslow Homes Annual General Meeting 2011 - Election Lost, Argument Won?

Whilst I certainly don't pine for my old "job" these days, it was slightly surreal to find myself sitting in the Council Chamber at the Civic Centre in Lampton Road on Thursday evening.

The reason Caroline and I were so doing was that we had accepted an invitation, sent to us both in our capacity as former Board members, to attend the Annual General Meeting of Hounslow Homes.

The AGM itself is something of a formality. The local authority is the sole shareholder of Hounslow Homes and the various appointments, retirements and other items of business are approved (hopefully) by the Lead Member for Housing, currently Councillor Steve Curran, on its behalf. I know how it works because I did the job myself for three years between 2006 and 2009.

But it was good to spend a little time chatting with some old acquaintances - officers from Hounslow Homes and the Council, Board Members, and councillors from both the political parties that managed to retain representation on the London Borough of Hounslow amid the carnage that saw off all the independents and minor parties in May 2010.

Obviously there were differing opinions as to the success or otherwise of the current administration. Everybody agreed, not unreasonably, that it was a difficult time to be a councillor, with the swingeing cuts that all local authorities are being forced to make. In many respects I am glad not to have this responsibility.

There seemed to be a general assumption across the board, both from officers and politicians, that the ICG in general and I in particular would be seeking to restore the pre-2010 status quo when the next local elections come around in 2014, an assumption that certainly should not be made. Times change, things move on.

What pleased me most of all at the Meeting was hearing the Chief Executive of Hounslow Homes, Bernadette O'Shea, referring positively to the concept of localism during her short address to the meeting. Bernadette and other senior officers spoke favourably and often about localism and empowering tenants when I was Lead Member but the cynic might say, well, they would wouldn't they?

But they speak of it still, and that is hugely encouraging.

During my days as Lead Member some of my then coalition colleagues did not think particularly highly of Bernadette, but I always found her approachable, intelligent, innovative and - best of all - honest. Whom she may or may not vote for in the privacy of the polling booth was never of any interest to me.

When reflecting upon the mood of the AGM it crossed my mind that in some situations it was maybe possible to lose a vote yet still win the argument. Certainly the advantages of embracing the wider community seem now to be apparent to most of those involved with the local political scene.

If the ICG never involves itself again in electoral politics I am satisfied that we will still clearly have left a legacy to be proud of.

First meeting as a ROWE Committee member

ROWE's brand new kitchen, funded by the ICG-inspired Rainbow
Project in collaboration with Giggles nursery
__________________________________________________________

At its last Committee meeting (its first since its 2010 Annual General Meeting, which I had the honour of chairing), members of Residents Of Worton Estate (ROWE) - a residents' association based, as the name suggests, on Isleworth's Worton estate - did me the honour of co-opting me to their top table.

It was felt that my experience as a ward councillor for twelve years prior to May this year - three of them as Lead Member for Housing and Community Safety - might prove useful to estate residents as they strive to build their association and their community.

Although I am not a resident of the Worton estate I gladly accepted the role. As well as having worked closely with ROWE for the whole of my time as an elected member I have strong connections with this estate in particular. My father was brought up in Octavia Road, directly opposite the site where the Community Centre now sits. As a child I would visit the same house, then occupied by my late uncle John, my aunt Barbara and my cousins Lisa, Anne and Steve (now also sadly departed), every Sunday morning. When we reached our teens Steve and I would often go fishing somewhere nearby.

A few years later I attended a youth club at my Church which, as a result of its location at the junction of Twickenham Road with Worton Road, inevitably became something of a meeting point of the Worton and non-Worton worlds. Ironically, when one considers my later attachment to the estate, the Worton lads and my own little gang were in constant conflict with one another. When walking home from school in those days what would have been a shortcut for me was in fact a definite no-go area. Instead I took the longer, but safer, route along the St. John's Road.

Anyway, I am digressing. At the meeting tonight I was amongst friends, as I always feel I am these days when passing through Worton. It is in the spiritual if not the literal sense my home.

There were seven ROWE members present, including myself. This may seem a modest number, but when one considers the nonsense that this estate has had to put up with in the past from the local authority it is a miracle that the association still exists and that the Community Centre is still standing.

A couple of years back, at a meeting that I also chaired, what had become an almost moribund association relaunched itself with a new Committee of some 14-16 members. However many of the new additions had been lukewarm, had turned up to their first meeting expressly to criticise the work of others rather than to offer their own help, and had promptly either resigned or drifted away.

This time things are clearly different. The seven members present tonight, plus a few more of my acquaintance who weren't in attendance this evening, are clearly determined to make things work for the benefit of the estate community. We were joined by the local Tenant Participation Officer from Hounslow Homes and Councillor Sue Sampson, both of whom made helpful contributions and seemed to be there with good intentions. I was especially pleased to hear Cllr. Sampson tell the meeting: "This is your association, I'm here to listen and not to tell residents what they want".

Encouraging signs, or lulling us into a false sense of security? Time will tell.

The big news on the estate at the moment is the £419,000 in Section 106 money made available as a result of the controversial Worton Green development, which remains unspent. ROWE is keen that residents will not lose control over the fate of this funding. As always the wheels of progress are turning oh so slowly, but they are turning nonetheless.

Speaking personally I see my role on ROWE as being an advisory rather than a leadership one. As a non-estate resident I feel my place is to take a back seat and speak when I think it might be helpful to do so. I will endeavour to avoid controversy, and it will be interesting to see whether or not it avoids me.

Despite a plethora of forthcoming meetings I find myself strangely looking forward to the next ROWE gathering in October.

Tea and strawberry cake at Kirkstone Lodge

I was very honoured last week to have been invited by the residents of Kirkstone Lodge, a sheltered housing unit on Isleworth's Ivybridge estate, to a tea party organised by the occupants of the unit and supported by Hounslow Homes and the staff at the unit.

When I was Lead Member for Housing I was forever concerned about the future of dwellings such as this one. The threat of reductions in funding always loomed, and there was a constant feeling that the units were being "phased out". Many feel that the communal WCs and other throwbacks to a bygone age render the dwellings obsolete, and unattractive to potential tenants.

The mistake that is often made though is to confuse sheltered housing with care housing and to consider the occupants to be housebound and in need of permanent care. One resident of Kirkstone Lodge laughed as she related to me how somebody had asked her "Do they let you out at night?"

The tenants at Kirkstone Lodge are assertive, intelligent and well-organised. A couple of years ago I guided several of them as they won a Stage Three complaint against Hounslow Homes which was heard before a Members' Panel. The complainants felt they had not been taken seriously enough when they had objected to certain aspects of the regime under which they were living, and following an articulate presentation by one of their number the Panel agreed.

I enjoyed my afternoon with these residents thoroughly, and the tea and strawberry cake which they insisted I drank and ate in some quantity.

Another strong community in the tradition that Isleworth has developed over recent years.

Syon flood - Hounslow Homes issues factsheet

Please click below:

http://www.hounslowhomes.org.uk/flood_fact_sheet.pdf

Linford returns to Ivybridge, residents returning to the driving seat

It's hard to believe that nearly a year has passed since sprint legend Linford Christie last hosted the Street Athletics project on Ivybridge, but he was back today (Monday) and it was great to see a similar turnout to last time from the estate community.

Speaking personally I enjoyed the afternoon, milling around amongst the crowd and meeting some old friends from the United Residents' Association (URA), the Isleworth Somali Association, Residents of Worton Estate (ROWE), Hounslow Homes and from the estate in general. The new Mayor was there in attendance, as was Councillor Sampson (apologies to her colleagues if they were there also, but if they were I missed them).

I hope this event, now in its second year, becomes a permanent fixture. It brings people together from across the estate community in a way that nothing else seems quite able to do. Over the past year or so there has been a real estate identity actively taking shape which completely transcends any cultural differences and I really do hope that this is not jeopardised in any way by the recent changes in political management. More than ever it is vitally important that residents take control and direct events on the estate themselves.

Later in the evening I spent a useful couple of hours at a meeting in Osterley discussing the launch of a new cross-party (and non-party) residents' initiative which I believe will have a seismic impact over the next few years and beyond upon the way the local authority engages with the community it exists to serve. I can't say any more about this particular project until it formally goes "live", as it will over the next few weeks, but it is one that I am excited by because of its almost limitless potential. More on this anon.

Defend Council Housing in Hounslow

This report from the House of Commons Council Housing Group, chaired by Austin Mitchell MP, slams "the grim failure of current housing policy reliant on the private market (which) reinforces the case for government to invest in first class council housing"

During the recent local election campaign our Labour opponents quite shamelessly, and shamefully, peddled the deliberate untruth that the Community Group had intentions to privatise the local authority's housing stock, even persuading one malcontent on the Ivybridge estate to circulate a leaflet completely inventing a meeting at which such a plan was alleged to have been discussed.

The facts, of course, are a little different. The "half-way privatisation" in the form of the Arm's Length Management Organisation (ALMO), Hounslow Homes, took place under the previous Labour administration, and when I chaired the Hounslow Homes Management Review in 2006/7 every self-interested tentacle of the local Labour octopus was deployed to resist any attempt by me to take the service back in-house.

Under the coalition administration the first local authority New Build (made possible by a long belated change in legislation) was authorised by the Executive at my behest in my capacity as Lead Member for Housing.

It will be interesting to see just how enthusiastically the new administration resists the trend towards selling off local authority housing stock.

Out and about with our community

Well actually it was too cold to be out and about, but last night Councillor Paul Fisher, myself and some officers from Hounslow Homes hosted a very small but useful meeting of residents from Isleworth's Worple estate at the Bridge Link Centre on Ivybridge to discuss some ASB and other problems they've been experiencing on the estate.

One hears surprisingly little from the residents on the Worple. Percentage wise, little of our casework comes from there and attempts to form residents' groups amount to so much hard work. And yet at the 2006 local elections the polling district comprising the Worple estate was the most solidly pro-ICG in the whole of Isleworth ward, out-performing even the loyal Worton. One likes to think they are contented and that they trust us, but it is never wise to take people for granted and the estate needs and deserves the same TLC as anywhere else in the village.

Once that meeting was over we drove across to Boston Manor to join another gathering of residents. Boston Manor is in Brentford ward - not represented by ICG councillors - but Councillor Andrew Dakers, with whom we enjoy a good working relationship, was there are we are always happy to lend our support to Linda Massey from Friends of Boston Manor (FOBM), who does a fabulous job as a volunteer and is always so gracious and level-headed in her dealings with the local authority even when she is feeling let down. The meeting was chaired by John Bradley, of Green Party fame. I'd never seen him chair a meeting before and he is actually quite fearsome!

Then this afternoon it was back to the Bridge Link where Councillors Jon Hardy, Paul Fisher and Andrew Dakers joined officers from Housing and myself in a meeting with a large contingent of Somali residents. One can understand the frustration of families of six, seven and eight living in two-bedroom flats, but that is the reality of the housing crisis and they were surprisingly understanding under the circumstances.

On the whole I find meetings with residents more enjoyable and productive than meetings with politicians. If nothing else, it helps remind me why I am a councillor. Meetings of the Area Committee have become much more enjoyable and dynamic since the community began to play a bigger role, and this is a development that we want to encourage still further in the months ahead.

The end of an era and a new beginning at Hounslow Homes

Thursday evening may have been the fourth time that I'd attended an Annual General Meeting of Hounslow Homes, the London Borough of Hounslow's Arms Length Management Organisation, but this one was a tad different. Not only was it the first time I'd sat it out whilst a new Lead Member did the necessary, but it was also a landmark meeting for another reason. Alf Chandler, who had chaired the ALMO since its inception, stepped down from the hot seat following the introduction of the new two-term rule, and was replaced at the immediately ensuing Board Meeting by former Vice Chair Mohammad Chaudhry (above left).

Alf has been a giant within Hounslow's housing movement for longer than most people can remember. When I first took on the role of Lead Member for Housing back in 2006 I had assumed that he and I would rapidly find ourselves on a collusion course. Whilst his renowned socialist views on housing and some other issues are not in themselves antithetical to my own, my fear was that they would lead him axiomatically to line up with the Old Guard, and its instinctively Stalinist resistance in the face of my unbashful programme for tenant emancipation.

As it happened though I soon discovered that Alf was very much his own man. Whilst there may at first have been an element of suspicion, as my true agenda became clear I feel he came to realise that my objectives in housing were not after all in conflict with his own, and over the course of my three year tenure I like to believe that a real sense of trust and deep respect developed between us both.

Mohammad, who was victorious in a contested election for the top spot, will undoubtedly bring a new style and perspective to the role. As President of the Pakistan Welfare Association and during his time as Chair of the Hounslow Borough Community Police Consultative Group he has established himself as a respected and authoritative presence in the Hounslow community, and ably assisted by his Vice Chairs Andy Lee, Paula Lewis and Councillor Gill Hutchinson he will put his own stamp on the organisation as it progresses over the months and years ahead.

The AGM itself, chaired by Alf, was addressed by the Hounslow Homes Chief Executive Bernadette O'Shea and the ICG's own Jon Hardy, the London Borough of Hounslow's Lead Member for Housing. Below are a few selected pics from the event:

Working together on Worton

This afternoon I spent a very productive hour or two on a walkabout on Isleworth's Worton estate in the company of two new but very keen officers from Hounslow Homes, Residents of Worton Estate (ROWE) Chair George Langridge, the indefatigable young peoples' champion Kim Dobson, and fellow ward councillors Paul Fisher and Dr. Genevieve Hibbs.

One of the issues we were keen to resolve was the apparent lack of communication that persists between Community Payback and Hounslow Homes, which has resulted in young people gathering up waste and dumped material from the alleyways and storing it into piles, only for it to be redistributed about the place again when it goes uncollected. It isn't actually as straightforward as it sounds - Hounslow Homes not unreasonably require notice whilst the nature of Payback's activity can vary at short notice according to weather and other conditions. With goodwill and determination we will get there.

The alleyways behind the houses have long been a bone of contention. Flytippers routinely use them as a venue for dumping their wares. Gating them off and issuing keys to neighbouring residents does not seem to stop them - at least one household would appear to be making its key available to the tippers. Closure could be an option but residents who have bought their homes also purchased the right of access from the rear and for us to remove that could lead to a compensation claim.

Some highways matters were also discussed at some length, with problems still following on from the introduction a few years back of the one-way system.

On my way around I picked up two items of casework from residents - one of them, by a curious coincidence, by telephone from somebody on that very estate.

The ROWE Community Centre itself is starting to look good. The toilets, which had been in such a state of disrepair that the Association has had to turn down potentially lucrative hall bookings, had now been brought up to spec thanks to some grant funding from the Isleworth & Brentford Area Committee (IBAC). More money is expected from the Rainbow Project to renovate the building still further.

It is in everybody's interests for residents, councillors and officers to pool their thoughts and ideas and to work together to improve the living environment on our estates. Things seem to be really looking up in places.

Impressions from the Hounslow Homes Away Day

I've not long returned from the annual Away Day of the Hounslow Homes Board, of which I am now a member, which this year took place at the Richmond Hill Hotel, just outside the gates of Richmond Park.

Despite it being called an Away Day, it is actually an Away Two Days as proceedings began yesterday (Friday) afternoon, and finished today (Saturday).

Some of my colleagues - both coalition colleagues from the Conservative Group and fellow ICG councillors - regard at least the overnight aspect of the event as an extravagance. Its defenders argue that it is the only occasion on which fifteen hard-working members of the Board, who are unremunerated for their efforts throughout the year, can avail themselves of such an opportunity to bond.

I very much doubt whether there is a "right" or "wrong" view about this, but nevertheless for good or for bad I opted to participate. I ate the lunch, stayed the night and participated in every session other than the "walkabout" at the close of the day, when I had to sneak off home slightly early to take my daughter to a party at the home of a schoolfriend some in some West End backwater.

One recurring theme of the discussions at the Away Day, both formal and informal, was the relationship between the Board and the local authority. It is very difficult for me to consider this question entirely as a new Board member without calling upon my previous experience as Lead Member for Housing for nearly three years. I am pleased that my Board colleagues seem to accept my new role as having the potential to introduce some fresh perspectives rather than viewing me as somebody whose brief is to keep an eye on them.

Prior to my being appointed to the Board I think it's fair to say that my opportunities to interact with the body as a whole had been limited. Regular partnership meetings were held with the Chair and Vice Chairs and with senior officers, and with the latter I also of course had many dealings on routine and sometimes not quite so routine operational matters. On the one occasion during the last year that I attended a Board meeting business was sadly sidetracked by some frankly unnecessary politicking from a very small number of members who unfortunately dominated the session. There are undoubtedly those for whom old habits do die hard.

But at this weekend's session I saw nothing but a group of highly motivated and capable people (and I refer both to officers and Board members) whose singular objective was to map out the future direction of the company as far as was possible against a background of uncertainty and probable change in the whole field of housing provision nationwide. There was no noticeable political agenda at play, even from the politicals (who are now very much a minority anyway) and the discussion was focussed, intelligent and very, very useful.

When I first assumed the role of Lead Member in 2006 things were very different. Even something as basic as arranging a meeting with senior officers presented seemingly insurmountable difficulties, with irritable negotiations about at which level it was appropriate to engage with whom, whether such and such an officer was of such importance that demanded the presence of the Leader of the Council and not a mere Lead Member, and much more besides. Views were exchanged but promises could not be depended upon to be kept, with word reaching us sometimes within half an hour of a meeting having ended that something completely different had been done than had been promised, and so on. And then there had been the small matter of the ill-tempered Hounslow Homes Management Review.

Back in those days I was charged with overcoming a horrible dilemma. There was no way things could have continued the way they were. As a point of principle I disagree with selling off social housing stock. My instinct was to take it back in-house but I recognised that ideologically this may have been difficult to sell to our coalition partners. And so, despite in theory being in control of the situation, I was negotiating from a place in limbo, unable to continue with the status quo but reluctant due to limited options to do anything to change it.

As often happens, fate intervened and the "oppo" gave way. There were important changes in the management team and a good working relationship was established. There were, of course, a few hiccups and flashbacks along the way, but by and large the relationship developed nicely.

Against all this, however, and in the face of what seems to be a very real recognistion of the benefits of a more tenant-focussed agenda, my fear has always been that this new positivism would not survive a return to a New Labour administration, that with a few tweaks the structure remained in place for a swift and seamless return to the bad old days. This weekend I saw the first very real signs that this might not be the case, even in the increasingly unlikely event of a reversion to Labour control next year. People seem to want to open up the organisation, to involve tenants and leaseholders, not because it is being something they are being told to do by the Lead Member but because it is self-evidently right. If anything, any political uncertainties come from elsewhere.

I left the Away Day highly enthused and encouraged about the future of Hounslow Homes. There are some procedural efficiencies that seem to be required of the organisation, but it has its heart in the right place and the personnel to make things work. It was perhaps symbolic that the event should have been held on a hill with a clear and panaromic view over miles around, with Ivybridge staring out boldly from the very centre of it. The late, great Tom Reader would, I believe, be a very happy man.

Two weeks in the life of an ex-Executive member

Incredibly it's over two weeks since I last posted on this blog. I recall a time as a kid when Crossroads was off the air for several months, and when it returned the cast had to narrate the events which had passed before bringing the story up to date. I guess I'll need to do something similar here.

May 21st - I had the pleasure of accompanying the new Mayor Councillor Paul Lynch, along with the Leader of the Council Peter Thompson and colleagues Councillors John Todd, Gerald McGregor and Paul Fisher on a tour of Fuller's Brewery in Chiswick (below). Some of the complexities and specialist knowledge involved in brewing defies belief. Apparently London water has a consistency which makes it ideal for brewing dark beers such as porter and stout, and is the reason for Guinness locating itself into this part of the world when it opened up its operation in the UK. The best water for bitter production on the other hand hails from Burton-on-Trent, and Fuller's physically alter the consistency of our London water (a process known as "Burtonisation") before using it in its bitter production.


Then it was back to West Mid for a private meeting with the consultant who had looked after Caroline's stepfather Jim before he sadly passed away on December 29th. Nobody seems certain at this stage as to what was the cause of his death.

May 22nd - Councillor Paul Fisher and I joined representatives of The Isleworth Society (TIS), The Four Roads Residents' Association, Hounslow Homes and Isleworth Youth Action Partnership (IYAP) for a photo-shoot to celebrate the launch of the excellent Windows on Isleworth project, which has seen students from local schools producing some phenomenally good artwork to help brighten up Ivybridge, as well as the King's Arms site in South Street (see below).


Then it was across to the ROWE Centre on the Worton estate to discuss the residents' association's application for a grant from the Rainbow Project to develop the Community Centre into a more multi-purpose resource.

May 25th - The Bank Holiday marked the beginning of half-term week, during which I struggled determinedly to catch up with some work while the children (and others!) screamed relentlessly in the background like ones deranged.

June 2nd - The Worton surgery, some housing problems and ongoing issues relating to estate matters. The residents' association at the ROWE Centre always make us feel at home, sustaining us with tea and all the latest info from around the neighbourhood.

June 3rd - The day before the elections to the European Parliament, and five of us ventured out to the Syon estate to distribute an ad hoc ICG leaflet urging residents not to vote for the BNP at the following day's polls. As always we were received with enthusiasm by the locals. On our travels we managed to liberate a leaflet that had been sent out by Ann K££n, our alleged Member of Parliament, informing potential voters that the BNP could only be kept out by voting for her party. A blatant lie as the d'Hondt system places more or less equal value on a vote for any other candidate, but this is the kind that of thing that we have become accustomed to.

June 6th - Ivybridge surgery, more housing issues and more hospitality from the girls at the Bridgelink Centre café. This time I had to be away early for an important meeting at my son's school, and in the absence of Paul (away in Kazakhstan) his wife Councillor Shirley Fisher kindly deputised for the last 45 minutes of the session.

June 8th - A meeting of the Members' Constitutional Working Party and then on to next door for my first ever meeting as a member of the Sustainable Development Committee. I must have broken a record for brevity - having entered the meeting mid-way through a debate on a proposed Chiswick development I was unable to vote, and when the second and last item - Mogden - came up I was required to leave the room as an interested party. More on this shortly.

Modest meeting, big plans

Tonight the Green Room at Hounslow's Treaty Centre was filled to the rafters as I explained to my audience the mechanics of Project Empower.

Now a confession - that is not quite the achievement that it might at first have sounded. The Green Room is a small committee room on the periphery of the much larger Paul Robeson Theatre, and there were enough seats - and food - to provide for the thirty or so people in attendance.

Nevertheless, it was a slightly larger attendance than we'd anticipated from this first of three "satellite" meetings which had been arranged to compliment the launch of the Project at last weekend's HFTRA Conference and, more importantly still, those assembled were uniformly enthusiastic about the Project and what it is already being understood to symbolise.

Some great ideas were forthcoming, not least from a large contingent of tenants from Heston, and a real sense of purpose pervaded the short meeting as it broke up into discussions between small groups of residents and officers who, along with myself, were engaging with the residents at close quarters.

This is the environment in which I feel most at home, meeting new people and interacting with the community which it is my privilege to represent. With the greatest of respect both to senior officers of the council and to my Executive colleagues, meetings such as this are, to me, worth a hundred sittings of the Executive or one-to-ones in a remote office discussing the latest Report. This is what it is truly about.

What I also picked up was the real warmth and passion with which officers, in this case from Hounslow Homes, were embracing this work. I know that at least some of the people involved not very long ago were less enthusiastic about my management of the portfolio area. I don't think I'm being naive when I say I sensed something very, very different this evening as Project Empower was being rolled out before another group of residents.

Tomorrow is Annual Borough Council and as always, if the voting goes right, there is likely to be a slight shuffling of the pack. It provides a stark reminder of the speed with which a term of office comes and goes and, this being the last such meeting before the next local elections, heralds an urgency about work still to be done.

Empowerment or mere service?

Being mindful of the fact that I am a notorious repeater of myself, I spent part of my weekend reflecting on what I should report about this year's HFTRA (Hounslow Federation of Tenants' and Residents' Associations) Conference that I didn't say last year. Only then did it occur to me that this blog is now actually over a year old! Doesn't time fly?

Well, this year I had the pleasure of both opening the Conference and giving the closing speech. Following hot on the heels of my introduction was a workshop, attended by all delegates, at which a Panel of senior Hounslow Homes officers took questions on the subject of Service Charges.

And many questions there were too. Some of them could easily have been predicted, whilst others called for quick thinking on the part of the Panel.

I think most if not all officers accept my view that the implementation of the second tranche of Service Charges this year could have better handled. I believe strongly that residents have a right to know why they are being asked to pay for a service, even if they don't agree that they should be paying it. And if a charge is patently unfair - as is the charge for communal electricity, even though we can do nothing about it - then the easiest and most honest thing is simply to say so.

It is because we didn't do this from the outset that we received a large volume of enquiries when the bills first went out, most of them from tenants demanding to know why they should pay for street columns on estates managed by Hounslow Homes, when they also pay for street lighting throughout the borough through their Council Tax. Or why they are paying for grounds maintenance when they cut their own grass. Or for Neighbourhood Wardens whose services they have thus far never needed.

Other than for the aforementioned injustice - forced upon us by government policy - of the charge for street lighting, there are reasonable explanations for all of the other charges. If one considers that all residents of the borough pay - through their Council Tax - for the upkeep of parks and open spaces irrespective of whether they use them, for the police service irrespective of whether they have been victims of crime, or for cemeteries irrespective of whether they wish to be cremated, charges for the maintenance of grassed verges on an estate whether or not they are immediately outside one's home do not seem so unreasonable after all. But if we do not explain it, we cannot expect tenants to understand it. Let alone accept it.

The good news is that this truism now seems to be accepted by all, and the Panel responded skillfully to the questions with humility and authority in equal measure. Most importantly of all, they acknowledged old mistakes and pledged to make good.

At the closing end of what turned out to be a very useful and enjoyable day, I was called upon once again to pick up the (very temperamental) microphone, this time to explain the rationale behind Project Empower, the name now given to the scheme, backed by Borough Council in January in the face of depressingly predictable opposition, to release £4 million of HRA (Housing Revenue Account) funds for service improvements to be identified by tenants.

The response from the floor to this talk provided for an interesting socio-analytical study. From those whom I've come to know as firm advocates of tenant participation there was tangible enthusiasm. Particularly supportive of my empowerment initiatives, for which I'm truly very grateful but the reasons for which I've yet to fully appreciate, have been the rapidly growing number of Somali ladies (it's nearly always ladies for some reason) who now attend HFTRA activites. Conversely, the questioning from those whom I've learned to associate with the "old guard" focused entirely on service issues and then with a primarily economic emphasis, much of it as it happened completely unrelated to the theme of the speech that I'd made.

Herein lies the essential difference between the two mindsets that have been doing battle in the field of community activity since the ICG arrived at the heart of local politics. For some the passion for involvement, engagement, participation - for others the dreary belief that all residents want in life is to be provided by their political masters with good service, in exchange for which comes their silence and acquiescence. Whilst the latter is a view that I and some of my colleagues tend to associate mostly with New Labour, I don't think any of us are oblivious to the fact that our ideology, if that is the correct term to use, is considered an eccentric enthusiasm by many on all sides of the traditional political divide. That for which our opponents despise us, many of our allies merely tolerate us. We know that.

Nonetheless when I think back to the battles of 2006 I am proud that we have placed tenant engagement into the forefront of everything we do, and I look forward to the coming year with excitement and some impatience when considering the work still to be done before we next go the polls.

On St. George's Day and Every Day, Together is Better!

I have not long returned home from one of the most successful, innovative and ambitious events that I have yet attended in my capacity as Lead Member for Housing & Community Safety.

For me personally, the Better Together event jointly organised by Hounslow Homes and the Hounslow Federation of Tenants' and Residents' Associations (HFTRA) did not get off to a particularly good start. Despite me being Lead Member not only did I have no input into the organisation of the event, but somebody also forgot to invite me. It transpired, I have to add, that this had been a genuine oversight and as it turned out every councillor had been sent a last-minute "reminder" of an event which they knew nothing about, but I would not be human if memories of the Bad Old Days in which excluding ICG councillors was turned almost into an art form did not come flickering back at least momentarily.

But any lingering doubts were quickly dispelled as soon as I walked into the Paul Robeson Theatre in Hounslow Treaty Centre, where a hugely impressive crowd that included my friends and colleagues Councillors Jon Hardy and Paul Fisher was already gathering.

The afternoon event had been masterminded jointly by the Tenant Participation Officers at Hounslow Homes and by HFTRA (chaired by Julie Brooker, pictured above). Its purpose was to bolster participation in the lives of our communities by hard-to-reach groups who, for whatever reason, often find themselves left out of the business of the established tenants' and residents' associations on our estates.

It has to be said that in almost every instance the exclusion of these hard-to-reach groups, in particular newly-arrived communities, is entirely unintentional. People new to our estates, to Hounslow and to the country may understandably feel overawed and a little reticent about joining their local tenants' group, which usually tends to comprise a relatively small number of people who know and have been working with each other for many years. For their part those established groups may desire to reach out and embrace those who are new to their communities, but are unfamiliar with the cultures concerned and sometimes do not know how. If this stalemate is not broken, the association soon becomes unrepresentative of the people it serves and seriously negative implications for Community Cohesion begin to develop.

So the purpose of Better Together was to try to break through those barriers by bringing established tenants' leaders and representatives from hard-to-reach communities together, to introduce one to the other, and to celebrate - appropriately, on St. George's Day - our common citizenship and those things that unite us as tenants and indeed as human beings (please click here for some earlier thoughts of mine on this particular concept).

As Lead Member I have long argued that a powerful tenants' movement on our estates and in our communities is singularly the best vehicle there is for improving Community Cohesion. People and groups of people who are unfamiliar with each other and possibly even a little fearful suddenly discover that the problems which concern them in their everyday lives are the same problems which concern their new neighbours. When residents are brought together to discuss these problems, barriers just disintegrate before everybody's eyes.

By some this message was never completely grasped. To others it represented a threat, because it meant that improved Community Cohesion came about only by virtue of an empowered tenants' movement, which has a propensity to ask awkward questions and to make demands that are sometimes incompatible with the path of least resistance and a quiet life, and always incompatible with the control agenda favoured by some.

What inspired, enthused and excited me about Better Together wasn't just the massive turnout (250-300 people), the excellent food or the wonderful dancing. It was the fact that here was a really radical initiative to empower tenants by aggressively promoting cohesion that had been organised by Hounslow Homes and HFTRA, not only without any pressure from me but even without my knowledge! It wasn't simply like receiving a surprise birthday present, it was the pair of socks that I'd always wanted.

I cannot describe my feeling of sheer satisfaction at having witnessed such an event being driven by Hounslow Homes and HFTRA, two groups of people who had fought me tenaciously thoughout every minute of the Hounslow Homes Management Review in 2006 as I ploughed on stubbornly with my plans to improve and democratise the process of Tenant Participation in our borough. Back then some harsh words were spoken. I hope and believe that much of the innocent mistrust that had inspired the opposition to me back then has since melted away, but in the overall scheme of things that is not really that important. What is most important that even those who would still probably like to see the back of me next year are now singing from the same democratic hymnsheet. I feel I can declare with supreme confidence at long last that it is now official - working together really is better!

Confronting problems, embracing opportunities

I may have encountered pockets of resistance along the way as I've sought new means through which to empower tenants on our estates, but tonight when the Rainbow Project Panel was deliberating there was nothing but enthusiasm from all quarters when the Round 2 Expression of Interest Assessments took place at the Civic Centre this evening.

The Chair and Chief Executive of Hounslow Homes, the Chair of the Hounslow Federation of Tenants' and Residents' Associations (HFTRA), LBH's innovative Principal Community Development & Area Initiatives Officer Kate Tomkinson and myself spent two highly productive hours sifting through a new round of applications from several of the borough's active tenant groups, contemplating funding applications for landscaping, play areas, improvements to community buildings, community cohesion initiatives and educational projects for both adults and children.

The magic of the Rainbow Project is that it provides a mechanism for identifying not only where funding is needed, but also where there are particular issues which may potentially be resolved through other means. For instance a request for CCTV cameras, although not always practical due to ongoing maintenance costs, flags up crime concerns and possible hotspots for anti-social behaviour which might possibly be addressed through other channels. Follow-up work is the rule rather than the exception, few applications are rejected out of hand.

Earlier today an equally productive meeting was held between Isleworth ward councillors, representatives from The Isleworth Society (TIS), Hounslow Homes officers, local authority planning and street management officers, and the council's Head of Customer Services Robert Della-Sala. Several issues of importance to us as a local community were discussed, and it was truly useful for every party to have the opportunity to see the issues at hand from the point of view of others. Although as a council we can sometimes be defensive and opt instinctively for the path of least resistance, what emerged from the meeting was a proposal to come together on a quarterly basis and monitor progress, a completely new opportunity for civic leaders in Isleworth who before today had only the sometimes frustrating option of complaining to or through councillors and engaging in endless and often fruitless exchanges of e-mails.

Once again engagement is demonstrated to be the way forward. I am looking forward to our fourth year as part of the governing administration at Hounslow and to the opportunities yet untapped that it promises to bring.

Engaging with locals is what it's all about

Yesterday it was my turn to cover our monthly councillors' surgery at Isleworth Library, and I think this month the attendance set a record for this particular venue.

Housing is always a big issue, and probably the most depressing as there is often an expectation, especially with me being Lead Member for Housing, that I can help applicants up the waiting list. All I can do in actual fact is to ensure that their applications have been handled correctly and, if they haven't, to rectify the situation. As somebody who is myself stuck hopelessly down the list in the "one day, some day" category (no dodgy "one extra bedroom" arrangements for me, but I digress) I know better than most that like all local authorities in this part of the world we can only stem the flow. The housing shortage is chronic and the only long-term solution must rest with some really bold strategic thinking on the part of our national government, now and in the future.

Service charges for tenants remain a concern. Despite my insistence at the time when they were introduced that they needed to be explained properly, thoroughly and repeatedly to our tenants along with their rights of appeal I don't believe we have fully grasped the spirit of my request, and this is an issue I intend to have addressed as a matter of great urgency.

One guy came along to complain about immigrants, despite him being an East African Asian. Whilst I couldn't empathise with his prejudices, it was difficult not to have some respect for the fact that he had worked all his life, paid his taxes and never claimed from the State. It occurred to me that perhaps he too was entitled to a little help in his advancing years, and I explained a few options which might be available to him.

Another gentleman took the trouble to come to see me to thank me for the fact that Council Tax had been frozen for the third year running. This was in some respects unusual - many people appreciate the efforts we are making to ensure that the burden of taxation is kept to an absolute minimum but in my experience it is not something that people tend to be particularly vocal about, possibly for fear that they might come across as being selfish or greedy.

There were some very valid concerns expressed about some overgrowing vegetation, owned unfortunately by our old friends at Thames Water whose dismissive attitude towards their neighbours is the stuff of legend, and a complaint about somebody who was allegedly operating an instrusive business operation from a property in a quiet, leafy residential street.

Some not insurmountable problems concerning removal of household waste were brought to my attention, while another resident had some issues with Hounslow Homes allegedly not honouring appointments. An alleyway to the rear of some houses on a local estate had apparently not been cleared, according to yet another resident. I was pleased to be able to inform him that I was already on the case, having discussed it at some length with the truly excellent Hounslow Homes team based at the Langdale Centre on Ivybridge.

Inevitably though the majority of the complaints related to the shameful decision by Hounslow Council's Sustainable Development Committee to approve an application by Thames Water to expand its capacity at Mogden by over 50% in defiance of concerns expressed by thousands of residents through petitions, legal action and well-documented popular protest. As has already been pointed out on this blog, this decision was taken following a claim by the applicant that the regulator OFWAT would not permit the covering of the storm tanks, a claim which despite being completely untrue was not challenged by officers whose job it was to advise the Committee. Residents will be able to judge the extent to which this part of the local authority's operation is truly "member-led" by the action that follows, or does not follow, this self-evident failure on the part of officers of the council whose duty it was to ensure that those advising the Committee were properly briefed. Whilst most of my visitors understood that we as ward councillors had always supported them and will continue to do so, it was quite hurtful to have had one finger pointed at my face along with a suggestion of betrayal.

Amid all the private meetings, presentations and formal decision-taking, the councillors' surgery provides a sobering reminder of why one was elected to the council in the first place. And councillors of any political hue or of none ignore the aspirations of those who put them where they are at their absolute peril.

Councillor Paul Fisher secures IBAC funding for Ivybridge

by our Ivybridge correspondent

At the Isleworth and Brentford Area Committee meeting held on the 5th March 2009 a request was made by Councillor Paul Fisher for £60,000 funding to implement a 20mph speed limit on the Ivybridge Estate and this was unanimously agreed by all councillors present.

Councillor Fisher has been working tirelessly to procure this funding after listening to concerned residents about cars and motorbikes regularly speeding around the estate and the danger to all especially those who reside at Kirkstone Lodge sheltered housing and the pupils at the Ivybridge School.

He commented after the meeting: "At last we will be able to put in place measures to make the Ivybridge estate a safer place to live and visit and I cannot stress enough how pleased I am that at long last I have been able to secure this money after investigating all manners of funding for this scheme. In this current financial climate it has not been easy."

Half of the funding will be allocated from the local Area Committee Capital Allocation and the other half from S106 monies still unspent after ten years, which Councillor Fisher with the aid of officers from Hounslow Council discovered could be spent on the estate.

Councillor Fisher further commented: "I was absolutely gobsmacked when this S106 money came to light and will be fully investigating what other money could and should have been spent in the Isleworth area over the years. I am convinced there is a possibility of much more we can use to make this an even better place for all of us to live and I shudder to think what other worthy schemes may have been missed because for whatever reason we have not been informed. I can assure all Isleworth residents that I will fight tooth and nail with my Community Group colleagues to make sure any outstanding monies are spent in Isleworth and not returned to developers having not been used".

Councillor Fisher will now be meeting with Hounslow Homes and a Hounslow Council traffic officer on Friday 13th March in an attempt to implement this 20mph scheme as soon as possible, and will be reporting to the Residents' Association every step of the way to keep them fully informed.

Ivybridge residents will also be extremely pleased that the recent temporary traffic order put in place on rugby match days instigated by the Residents' Association, Hounslow Homes and Councillor Fisher is now to become permanent after the overwhelming success in preventing limousines and mini-buses from clogging up estate roads in preference to paying a parking fee elsewhere.